Job Description
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- Take charge of the control room and monitor CCTV at all times.
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- Ensure that gate passes are issued for all items/stocks that leave the hotel and each item to be logged in the register book.
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- Make entries of all items received after working hours.
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- Support in emergency situations and accompany guests or team members to local authorities /hospital if required.
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- Prepare hand over reports from shift to shift.
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- Assist Guest relations with information asked by guests, be proactive in guest contact and show interest in guest concerns.
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- Ensure proper key control is followed at all times and entries are made each time a key is withdrawn or deposited.
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- Knowledgeable of all security policies, procedure and set standards.
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- Ensure that a security officer is present when any office is opened or stocks are taken from the stores after office hours.
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- Assist the manager on duty in the event that immediate assistance is required.
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- Assist the restaurant Manager, Doorman, and Valet Parker if required.Â